Author: Kweku Mensah

In the mid-part of 2015, the mass media reported that directors of DKM Microfinance had diverted GHS77.26 million of depositors’ funds to subsidiary companies. The story dominated the mass media...Continue reading

{This article was adapted from the Universal Standards for Social Performance Management Implementation Guide.} There are key initiatives that are currently driving positive change in Ghana’s microfinance sector. Together, these...Continue reading

Are you worried that you are not attracting and retaining clients? Are you hearing your clients complain about your services and products? Do you sincerely believe that you can serve...Continue reading

Who polices the policeman? Funny as it may sound, it is a very important question that needs to be addressed in everybody’s life—be it on the personal or professional level....Continue reading

Effective management of the loan portfolio and the overall credit function is fundamental to an MFC’s soundness. Loan Portfolio Management (LPM) is the process by which risks that are inherent in the...Continue reading

The Client Protection Principles are basic principles in microfinance that aid microfinance providers to practice smart business and in the process exhibit good ethics. They are the minimum standards clients...Continue reading