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April 2021

GROW YOUR MANAGER (GYM)

April 13 - April 15

FL03 GROW YOUR MANAGER (GYM) § Supervisors on the Path of Becoming Full Managers; New Managers, Supervisors; 13th – 15th Apr

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BUILDING LOYAL CLIENTS – MANAGING SERVICE QUALITY AND CUSTOMER SATISFACTION

April 25

HR04 BUILDING LOYAL CLIENTS - MANAGING SERVICE QUALITY AND CUSTOMER SATISFACTION § Managers; Customer Service Staff; Front Desk Executives, Operational Staff and Marketing and Sales Staff. 25th Apr

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May 2021

SUPPLY CHAIN STRATEGY FOR IMPROVED BOTTOM LINE

May 11 - May 12

TC01 SUPPLY CHAIN STRATEGY FOR IMPROVED BOTTOM LINE CEOs, MDs, and Procurement Managers 11th & 12th May

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WOMEN IN LEADERSHIP – DEVELOPING EMERGING FEMALE LEADERS

May 18 - May 19

HR05 WOMEN IN LEADERSHIP – DEVELOPING EMERGING FEMALE LEADERS New Female Recruits, Out of School Female Graduates, Female Operational Staff, Female Supervisors. 18th & 19th May

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June 2021

EFFECTIVE FINANCIAL MANAGEMENT FOR BUSINESS OWNERS AND MANAGERS

June 9 - June 10

TC02 EFFECTIVE FINANCIAL MANAGEMENT FOR BUSINESS OWNERS AND MANAGERS General Managers; Operations Managers; Financial Managers/Controllers and Accountants. 09th & 10th Jun

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THE CREDIT MASTER CLASS (6 WEEKS PROGRAM)

June 16

FL01 THE CREDIT MASTER CLASS (6 WEEKS PROGRAM) Credit Committee members, Management and staff of financial service providers 16TH June

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DEVELOPING YOUNG PROFESSIONALS (DYP) (8 WEEK PROGRAM)

June 23

FL02 DEVELOPING YOUNG PROFESSIONALS (DYP) (8 WEEK PROGRAM) New Recruits, Out of School Graduates, Operational Staff, Supervisors. 23rd Jun

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