Akosua Aboagyewaa DarkwaConsultant
Akosua has eighteen (18) years post degree work experience covering food and beverages, telecommunications and outsourcing business. She has spent eleven (11) years in consulting practice. She is in charge of CDC Consult's Market Solutions and Organizational Development Line. Her expertise cut across project management; capacity building and training; entrepreneurship and SME development; association development; research in financial services sector including financial literacy, consumer protection and client education.Akosua is a trained adult trainer with a lot of zeal and passion for training, coaching and mentoring. She has developed and facilitated training in the general areas of productivity skills, marketing and sales skills, entrepreneurship and client service. Specific training delivered over the years include: Leadership and Managerial Skills, Team Building and Attitudinal Change, Business Management, Business Plan Development, Client Service, Consumer Protection, Sales Management, Record Keeping, Financial Education, Entrepreneurship, Marketing and Project Management.
In the area of research, Akosua has worked consistently on nationwide research assignments including baseline survey on rural adult financial literacy, financial literacy in second cycle institutions, study on consumer protection in Ghana's financial sector and market research into low-income private schools in Ghana. She has also conducted extensive research in the business and financing side of water, sanitation and hygiene (WASH).
Akosua is passionate about client service and strongly believes that businesses exist primarily to serve their clients and this must be the driving force through all stages in the client management cycle. She has an MBA in Project Management from the Ghana Institute of Management and Public Administration (GIMPA) and a BA in Social Science from the Kwame Nkrumah University of Science and Technology (KNUST).